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Privacy Policy

Privacy Policy

Privacy Policy

In compliance with Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data in the Kingdom of Morocco, MARRAKECH BEST DESTINATION informs users of its website https://https://marrakechbestdestination.com/ about its personal data protection policy.

1. Data Controller

Controller: MARRAKECH BEST DESTINATION
Registered address: Lotissement Ratma IMM 15 N° 5, Marrakech, Morocco
Contact email: contact@https://marrakechbestdestination.com/
Commercial Registration (RC): 154051 — ICE: 003573968000016
Supervisory Authority: National Commission for the Control of Personal Data Protection (CNDP)

2. Data Collected

MARRAKECH BEST DESTINATION may collect and process the following personal data from users:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Booking or service request information
  • IP address, browser data, and technical information for statistical purposes

This data is collected via contact forms, online bookings, newsletter subscriptions, or while browsing the website.

3. Purpose of Data Processing

Personal data is used for the following purposes:

  • Managing bookings of tourist services and activities
  • Responding to inquiries and information requests
  • Sending promotional information and offers (with prior consent)
  • Improving the user experience on the website
  • Complying with legal and regulatory obligations in Morocco

4. Legal Basis for Processing

The legal grounds for data processing are:

  • The free, informed, and specific consent of the user
  • The performance of a contract or pre-contract for tourist services
  • Compliance with legal obligations in tax, accounting, or tourism matters

5. Data Retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected, and subsequently for the period required by applicable tax and tourism regulations.

6. Data Disclosure to Third Parties

MARRAKECH BEST DESTINATION will not disclose users' personal data to third parties without their consent, except in the following cases:

  • Tourist service providers (hotels, guides, transport providers), when necessary to fulfill contracted services
  • Administrative or judicial authorities that request such data in accordance with Moroccan law

7. User Rights

Users may exercise the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to data portability
  • Right to restriction of processing

To exercise these rights, users may send a request by email to contact@https://marrakechbestdestination.com/, or in writing to the company’s physical address, enclosing a copy of a valid ID.

8. Data Security

MARRAKECH BEST DESTINATION undertakes to adopt appropriate technical and organizational measures to ensure the security and confidentiality of personal data, and to prevent its alteration, loss, unauthorized access, or processing.

9. Cookies

This website uses technical and analytical cookies. For more information, please refer to our [Cookies Policy] (insert link if available).

10. Modifications

MARRAKECH BEST DESTINATION reserves the right to modify this Privacy Policy to reflect future legal changes or industry practices. In the event of substantial modifications, users will be notified through visible means on the website.